Emergencies and Emergency Numbers in Singapore: A Comprehensive Guide

Understanding Emergency Services in Singapore

Singapore is well known for its efficiency and safety, but being prepared for emergencies is crucial for expats and residents alike. Whether you need medical assistance, fire services, or police intervention, knowing the right emergency numbers can make all the difference. This guide provides a detailed breakdown of Singapore's emergency services, along with useful contacts for medical care, mental health support, traffic incidents, and more.

Key Emergency Numbers in Singapore

The primary emergency contact number in Singapore is 995, which connects you to the Singapore Civil Defence Force (SCDF) for ambulance and fire emergencies. However, there are various other helplines depending on the type of assistance required.

Fire Services in Singapore

• Fire Emergency: 995 (SCDF Fire Response Team)

• Non-Emergency Fire Enquiries: 1800 286 5555

• Fire Hazard Reporting: 1800 280 0000

• SMS Fire Emergency Service (for the hearing impaired): 70995

Police Services in Singapore

• Police Emergency: 999

• Non-Urgent Police Enquiries: 1800 255 0000

• SMS Police Emergency (for the hearing impaired): 71999

Medical and Ambulance Services

• Emergency Ambulance: 995 (SCDF)

• Non-Emergency Ambulance: 1777

• Private Ambulance Services:

  • Civil Ambulance Service: 6333 3000

  • Green Crescent Ambulance: 6788 8911

  • Parkway East Hospital Ambulance: 1800 727 5929

• Drug and Poison Control: 6423 9119

For non-emergency primary care, Travel Doctor (https://www.traveldoctoreu.com) offers telehealth services for expats in Singapore. Learn more about their treatment options at https://www.traveldoctoreu.com/what-we-treat and how their services work at https://www.traveldoctoreu.com/how-it-works.

Major Hospitals in Singapore

• Gleneagles Hospital: 6470 5688

• Mount Elizabeth Hospital (Orchard): 6731 2218

• Mount Elizabeth Novena: 6933 0100

• National University Hospital (NUH): 6772 5000

• Parkway East Hospital: 6340 8666

• Raffles Hospital: 6311 1555

• Singapore General Hospital: 6222 3322

• Thomson Medical Centre: 6350 8812

Mental Health Services

• Institute of Mental Health: 6389 2222

• Samaritans of Singapore (Suicide Prevention): 1767

• Care Corner Counselling: 1800 3535 800

• Singapore Association for Mental Health: 1800 283 7019

• Tinkle Friend (Children’s Helpline): 1800 274 4788

Road and Traffic Emergencies

• Traffic Police Emergency: 1800 547 1818

• Land Transport Authority Traffic Hotline: 6863 0117

• Emergency Road Assistance: 9182 8211

• Parking Enforcement Hotline: 1800 338 6622

Crime and Safety Hotlines

• Anti-Scam Hotline: 1800 722 6688

• National Anti-Violence and Sexual Harassment Helpline: 1800 777 0000

• Sexual Assault Care Centre: 6779 0282

• International Security (Terrorism) Hotline: 1800 262 6473

Utilities and Telecommunications

• Singapore Power (Electricity): 1800 778 8888

• City Gas: 1800 752 1800

• Water Services: 1800 284 6600

• Sewerage Services: 1800 282 4336

Embassies in Singapore

Expats should keep their embassy’s contact details handy. Some key embassies include:

• Australian High Commission: 6836 4100

• French Embassy: 6880 7800

• Indian High Commission: 6238 2539

• US Embassy: 6476 9100

• British High Commission: 6424 4200

How to Handle an Emergency in Singapore

If you find yourself in an emergency situation, follow these steps:

1. Call the relevant emergency number (995 for fire/ambulance, 999 for police).

2. Provide essential details, including:

   • Your name and contact number.

   • Exact location of the emergency.

   • Description of the incident.

3. Follow instructions given by the emergency operator.

4. Stay on the line until help arrives.

International Calls to Singapore Emergency Numbers

If you need to contact a Singaporean emergency service from overseas, use the international dialing code +65 followed by the emergency number. However, toll-free numbers (e.g., 1800) cannot be accessed internationally.

FAQs

1. What is the main emergency number in Singapore?

The primary emergency number in Singapore is 995 for fire and ambulance services and 999 for police emergencies.

2. Can expats access emergency medical services?

Yes, but non-residents may need private insurance. Travel Doctor provides telehealth services for expats in Singapore (https://www.traveldoctoreu.com).

3. What should I do if I need an ambulance but it’s not an emergency?

Call 1777 for non-emergency ambulance services.

4. Is there an emergency mental health hotline in Singapore?

Yes, the Institute of Mental Health can be reached at 6389 2222, and the Samaritans of Singapore at 1767 for suicide prevention.

5. How can I report a crime in Singapore?

For urgent crimes, call 999. For non-emergencies, call 1800 255 0000 or report online through the Singapore Police Force e-services.

By staying informed about Singapore’s emergency contacts and healthcare services, you can be better prepared for any situation while living in the country.