How it works

Access urgent care online quickly, no sign-up required. Perfect for tourists, travellers and expats needing medical assistance from English-speaking doctors.

person using black tablet computer
person using black tablet computer
person clicking Apple Watch smartwatch
person clicking Apple Watch smartwatch
Step 2
Send a request

Fill out a short form (~2 minutes), then connect with a doctor for a video consultation using doxy.me, a best-in-class telemedicine solution, or book a visit for later through our booking system. No sign-up required.

Step 1
Check your options

For urgent visits (€18): Send a request like, "fever and sore throat past 3 days" (you'll be connected with the first available doctor based on your needs).
For non-urgent visits: Choose your preferred doctor and service based on your needs. Prices vary by doctor and are shown during the booking process.

a calendar with the word jan on it
a calendar with the word jan on it
person sitting while using laptop computer and green stethoscope near
person sitting while using laptop computer and green stethoscope near
Step 3
Choose and book
Step 4
Connect with your English speaking doctor

For urgent visits, you will be redirected for your video visit right away. For bookings, you will get an email confirmation of your booking and a link to our virtual waiting room at doxy.me. Your doctor will start the call. Optional: Use our AI chatbot prepare ahead of your appointment.

All payments are securely handled using Stripe in direct conjunction with your appointment on doxy.me. Prescriptions will be sent via doxy.me a few minutes after your visit and can be filled at a nearby pharmacy of your choice.

Additional information

  • Find a quiet place for your video visit

  • Make sure you have a strong internet connection

  • Do the Doxy.me pre-call test. You can access it here.

  • For more information regarding doxy.me, click here.

Tips For A Good Call

Upon entering the virtual waiting room you will be asked to enter your name and accept our Terms & Conditions. Please note that you will not be able to see that the doctor is online if you do not do this.

For more information regarding doxy.me, click here.